Highly energetic. thrive on providing customers wwith the best resulution possable. Highly motivating to other employees and very possitive thinker.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Redmond High	required	1988	High School/GED Degree
Lake Washington Vo-Tech	Hotel Management	1988	Trade School Degree

Highlights:

Training a outside call center that we outsourced to.

Companies I like:

Univera

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer care superviser

Presently I am training all new employees to provide superb customer service and to approch our customers with a positive serving attitude. I am also writing training manuals for customercare that reflect entegraty, honesty, compation and knolage of our company and our products