Occupation:Customer Service Representative |
Location:Carol Stream, IL |
Education Level:Associate |
Will Relocate:No |
Description
Team player, Highly Origanized & motivated, Stongly believes in customer Service & Satisfaction along with building lasting relationships, Problem Analysis & Resolution, Able to multitask, works well with others or alone, Conscientious, Puntual and loyal,
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Universal Logistics | (Confidential) | 8/2006 - 10/2007 |
USF Logistics-Meridain IQ | (Confidential) | 2/2005 - 8/2006 |
JBS Logistics | (Confidential) | 5/1996 - 6/2003 |
The Pampered Chef | (Confidential) | 9/1994 - 5/1996 |
United Parcel Service | (Confidential) | 7/1986 - 9/1994 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Trinity College | Liberal Arts | 2003 | Associate Degree |
Accomplishments
Highlights:
Defined and resolved customer issue utilizing sales and Corporate resources, resulting in saving a $2 million dollar account.My attention to detail has allowed me to capture many errors, and in one instance exposed a customer involed in fraudulent activites against my former employer. My employer was so pleased that they rewarded me with special recognition which included publication in the company newsletter and a monetary award.Companies I like:
Fugi Film, Conagra Foods, Partylite, UPS Supply Chain Solutions, Fed Ex Freight
Job Skills
P&L responsibilities | |
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
Technology Solutions | |
Sales Support |
Keywords
Responsibilities
Provided Quality and friendly customer Service, including follow up, and problem resolution, Accurately tracked and traced shipments, Efficently booked loads, Dispatched drivers, developed lasting relationships with Customers and Carriers, ensuring satifaction on both ends, generated sales and revenue