Customer service and quality oriented software trouble shooter.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Sullivan University	Micro Software Certified Solutions Developer	2006	Trade School Degree

Highlights:

I was a fishing boat Captain for 7 years. That would be my highlight.

Companies I like:

Dot coms. Healthcare, , Manufacturing, Accounting and non profits too

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• software
• help desk
• IT
• quality
• manager

Mentor and train college grads, to keep workforce trained and fresh. Redesigned workflow in research department to align with best practices.