High energy sales and customer service professional. Top seller and customer service rep in every job over last 5 years.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/2007 - Present
Convergys	(Confidential)	9/2006 - 4/2007
Washington Mutual	(Confidential)	9/2005 - 10/2006
Wells Fargo	(Confidential)	4/2003 - 9/2005

SCHOOL	MAJOR	YEAR	DEGREE
ICS	Business Managament	2000	Associate Degree

Highlights:

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Manager
• Clerical
• Administrative
• Sales
• Assistant
• Customer Service

Coached team in providing top customer service, bringing one of lowest team to top 5 scores in two months times. Involved in organizing outside event for company participation within the community.