• A quick-learner who is dependable, honest, and takes initiative. • A self-starter well versed in multitasking in organizational environments and call centers. • A reliable asset with quality workmanship based upon customer/client satisfaction. • A strong work ethic and desire to excel for the company. • Ability to work independently, maintain priorities and manage work within time frames on small and large projects. • Ability to receive constructive feedback and function effectively in a team environment.

COMPANY	POSITION HELD	DATES WORKED
ERAM INdustires	(Confidential)	1/2002 - 9/2007

SCHOOL	MAJOR	YEAR	DEGREE
Irvington H.S.	College Prep	1988	High School/GED Degree

Highlights:

Supervised 3 - 10 people Knowledge of QA procedures

Companies I like:

Pepsi, Boeing, Coca Cola, Verizon Wireless

• Over 10+ years of relevant customer service experience. • Capable of developing and maintaining strong liaisons with other departments (in-house or off- site). • Excellent verbal or written communication skills. • Adept at high-level problem solving interactions and quality public relations.