I am accustomed to a fast-paced environment where deadlines are a priority and multi-tasking simultaneously are the norm. I enjoy a challenge and work hard to attain my goals. Constant interactions with all levels of management, staff, and clients have strengthened my interpersonal skills. I would like very much to discuss with you how I could contribute to your organization. For the past three years, I have successfully worked in the administrative field and 10 years in the customer service environments. I am a hard-working and reliable employee who always looks for ways to improve productivity, efficiency and accuracy. I have identified ways to reduce downtime and waste, as well as methods to increase productivity

COMPANY	POSITION HELD	DATES WORKED
Office Team	Administrator/Receptionist	9/2006 - 9/2008
Career Education Corporation	National Admissions Advisor	2/2005 - 8/2008
Tiny's Toddler Daycare	Director	1/1996 - 4/2008

SCHOOL	MAJOR	YEAR	DEGREE
Madison Area Techinical College	Healthcare Administration	2010	Certification Degree
Olive Harvey College	Business	2006	Associate Degree

TYPE	TITLE	URL	DESCRIPTION
Book	King James Bible	media url	Knowledge, wisdome, and history relating to the birth, death, and resurrection of Christ. It is also a tool to utilize in your daily life.
Website	cityormadison.com	media url	A variety of services that are offered in Madison is located on this page.
Website	Urban League of Greater Madison	media url	Variety of services offered to economically disadvantage African Americans and other people of color that is helpful towards job search and training.

Highlights:

Completion of Microsoft Unlimited Potential Certification- 05/2008 Experience with Access, Spreadsheet, Presentation, and Word Experience with Outlook Knowledge of Web design Healthcare Administration Training Knowledge of Epic: Prelude, Cadence and Resolute. Knowledge of Medical Terminology, MS Office Software (Access, Excel,Power Point, and Word).

Companies I like:

Healthcare Facility

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Administrative/Clerical

Experience with People Soft, AS400 typesetting, iexchange system, Type 45 wpm. Inbound/Outbound calls, Operated switchboard Answered customer’s questions, complaints, and inquiries Ordered supplies and inventoried stock Scheduled appointments, distributed mail, forward messages. Recruited students into undergraduate/graduate degree programs. Processed student information and maintained accurate records required by state law and administrative regulations. Recruited, trained, and evaluated staff. Monthly/weekly meetings with staff to discuss daily progress.