High energy customer service rep with wonderful communication and leadership skills, loyal, dedicated, and determined

Highlights:

Certified in Human Relations. Certified in the Thomson NETg course for Inbound Customer Service per Corporate Express (2006) Over 7 years experience with Microsoft Word, Excel, Internet Explorer, as well as Outlook. Certified in Winter Driving Courses Certificate of Completion per Careers Worldwide

Companies I like:

directtv, comcast, any entertainment company

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• entertainment

Team Lead experiance