Very responsive, attentive customer service provider. Exceptional interpersonal, communication skills. Resourceful, creative, loyal and dedicated. I listen not only speak, for everyone's benefit

Highlights:

I have received employee of the month twice since being hired with the company. I was a Spanish speaking csr on a dedicated line for spanish speaking customers, i have been involed in discussions and asked to give my opinions due to the great number of people who respect my views on what was best for us as far as being a representative for our company.

Companies I like:

Yahoo, Nike, Reebok

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service rep
• billingual

My over 11 years of customer service skills have thrust me into my new position as a customer service rep at the local office because of my personality and loyalty my customer service skills have been aknowledged to represent the "face" of the company when people see me they see the company's best since we are judged by our customers, my other responsibilty is to provide great customer service to our non-english speaking customers since i am billingual.