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Grace P

Lead Customer Service Rep.

Occupation:

Customer Service Representative

Location:

Alpine, CA

Education Level:

Trade School

Will Relocate:

YES

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Extensive experience in call center enviroment , energtric attitude ,leadership skills and team player with professional apperance

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COMPANY POSITION HELD DATES WORKED

ACC Consumer Fiance LLC (Confidential) 4/2004 - 4/2007
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SCHOOL MAJOR YEAR DEGREE

Southwestern College Legal office clerk -Bilingual 1993 Trade School Degree
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Highlights:

Responsible for all incoming customer service calls and electronic transmissions. Updating and verifying customer account histories and addressing customer grievances. Various clerical duties as assigned.

Companies I like:

COX, HSBC, GEICO, GMAC,

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CollapseResponsibilities

Responsible for all incoming calls for a new company, employee of month three times , took over 2,000 calls per month.Main focus on customer care and providing good communications between customer and client -thru leadership and company support.
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