Highly motivated training specialist. Able to explain a technical issue to a non-technical person. Effective quality control and problem solving skills. Excellent computer skills, interpersonal and written communication, organizational and prioritizing skills. Resourceful, creative, honest and loyal.

COMPANY	POSITION HELD	DATES WORKED
UCLA	(Confidential)	3/1997 - 7/2007
UCLA Crump Institute	(Confidential)	7/1995 - 3/1997

SCHOOL	MAJOR	YEAR	DEGREE
Sullivan	Travel & Tourism / Marketing Management	1987	Associate Degree

Highlights:

Implementing a user education training program and negotiating over $10,000 savings for volume software licenses.

Companies I like:

Time Warner, Kaiser, Colleges, Schools, City, County

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• software
• training
• computers
• information technology

Successfully implemented and maintained a user education training program that included group workshops, individual software training and tutorials, as well as developed an online scheduling and survey system. Negotiated over $10,000 in savings for departmental volume license agreements on software purchases.