Primary focus is on the Business Management Develops and implements service and operational strategies and goals to support Regional Service Operations Involved in developing, modifying and executing company policies that affect field service related work at a company-wide level. Supports field service related work issues where analysis of situations or data requires an in-depth knowledge or organizational objectives as well as an understanding of company politics; influences the development of constructive relationships between departments and/or business units. Establishes and adheres to budgets, schedules, work plans and performance requirements. Manages and supports the activities of Region's Service Operations. Utilize a process-oriented problem solving approach such as PDCA, Six Sigma, etc. to resolve national level Direct service issue.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/2000 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Fallston High, MD	Acedemic	1981	High School/GED Degree

Highlights:

Companies I like:

HP, DELL, IBM,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Supports field service related work issues where analysis of situations or data requires an in-depth knowledge or organizational objectives as well as an understanding of company politics; influences the development of constructive relationships between departments and/or business units. Primary focus is on the Business Management and New Revenue Initiatives. May also be managing supervisor groups doing Field Manageement and Operations functions.