Self-motivated, technically astute, and customer-focused professional with 13 years of IT experience including positions with Hewlett-Packard, Hitachi Data Systems, Sony Electronics, Maybelline, and the United States Air Force. Extremely well-rounded, versatile knowledge base with experience on both UNIX and Windows platforms. Expert diagnostic, trouble-shooting, and problem-solving skills plus strong interpersonal, communication, and multi-tasking abilities. Highly collaborative team player with an excellent work ethic and exemplary integrity.

COMPANY	POSITION HELD	DATES WORKED
United States Secret Service	(Confidential)	6/2007 - 6/2007
Hitachi Data Systems	(Confidential)	1/2007 - 6/2007
Hewlett Packard	(Confidential)	10/2003 - 10/2006
Sony Electronics	(Confidential)	2/2003 - 10/2003
Hewlett Packard	(Confidential)	7/1999 - 2/2003
Maybelline	(Confidential)	9/1998 - 7/1999
United States Air Force	(Confidential)	8/1994 - 8/1998

SCHOOL	MAJOR	YEAR	DEGREE
Wonderview	N/A	1992	High School/GED Degree

Highlights:

Led the upgrade of HP G class servers to D280 and D390/2-way mirrored servers for more than 1,200 Wal-Mart stores in a two-and-a-half-month period.Developed and implemented disaster recovery procedures for Maybelline.Received the Hewlett-Packard Total Customer Service Experience Award in both 2001 and 2002 for providing outstanding service quality to Wal-Mart.Identified and researched an HP D/R class fan problem that prompted HP to halt production of the D/R class and recall more than 2,500 fans while an HP Engineer on the Wal-Mart account. Also designed procedures enabling HP Stabilization Team to troubleshoot tape drives more efficiently.Identified and located more than 100 satellites that had been lost or uncatalogued for a combined total of more than 250 years while an Orbital Analyst for the U.S. Air Force. Also developed procedures that led to 85% reduction in unidentified objects.Earned early promotion to E4 rank six months ahead of schedule and was the youngest ever of this rank to be selected for key squadron trainer role.Received the Air Force Achievement Medal, Commendation Medal, and Good Conduct Medal.

Companies I like:

Lockheed Martin, Boeing, EMC, Microsoft

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Techincal Lead
• Sr. Technical Lead

Led the migration to USP of a de-commissioned Hewlett-Packard XP1024 storage array and the resulting expansion from 12TB to 160TB of the HDS scope-of-work. Prepared weekly performance analysis reports concerning USP storage arrays for both Hitachi Data Systems and Wal-Mart management.