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Tiffany B

Customer Service Professional

Occupation:

Customer Service Representative

Location:

Pittsburgh, PA

Education Level:

Trade School

Will Relocate:

No

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¨ Ability to assimilate details; work independently; exercise sound judgment; communicate effectively (oral/written); meet deadlines; take a leadership role in the provision of complex administrative services.

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COMPANY POSITION HELD DATES WORKED

NATIONAL RESEARCH CENTER (Confidential) 2/2006 - 7/2007
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SCHOOL MAJOR YEAR DEGREE

Daley Community College Computer Information System 2000 Trade School Degree
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Highlights:

In 2003 I was rewarded with a trouphy and certificate by RCN Telecom with awards for Top Performer in Service Repair. And in 2006 at the National Research Center (NORC) I was rewared with a Certificate Of Excellence for production and high quality data collection.

Companies I like:

Center for Control Disease and Prevention (CDC), AT&T, CEDAR, COMMON WEALTH EDISON, PEOPLES GAS, METRA TRAIN LINES

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Plan, organize, and coordinate research for CDC in a way that is a nationwide high quality medical study sponsoring medical institution providing updated immunizations records for children across the countries. QA market research determines patients’ medical needs; design pathway and coordinate the collection of medical data; compile information, analyze medical records and prepare reports setting forth patients immunization and trends.
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