Skillful and dedicated employee with extensive experience in customer service. Demonstrated capacity to provide comprehensive to customers and highly focused and results-oriented in complex deadline driven operations, able to identify problem with billing errors and resolve issue in initial stages. Adapt to detailed procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational.

COMPANY	POSITION HELD	DATES WORKED
Prairie St. Johns	(Confidential)	3/2007 - 8/2007
Value Vision (Shopnbc.com)	(Confidential)	1/2006 - 10/2006
Allied Interstate	(Confidential)	8/2004 - 6/2005
Arby's	(Confidential)	2/1996 - 7/2004

SCHOOL	MAJOR	YEAR	DEGREE
Frogtown Family Resource Center	e-commerce web developement and graphic design	1999	High School/GED Degree

Highlights:

Skillful and dedicated employee with extensive experience in customer service. Demonstrated capacity to provide comprehensive to customers and highly focused and results-oriented in complex deadline driven operations, able to identify problem with billing errors and resolve issue in initial stages. Adapt to detailed procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Collections
• Billing
• Customer Service
• Accounting
• Call Centers
• Sales