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Bonnie C

Safety and Customer Service,Teaching

Occupation:

Customer Service Supervisor

Location:

Colorado Springs, CO

Education Level:

Trade School

Will Relocate:

No

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Clearance Level - Secret Key Skills: Sales & Management training, 20 years extensive back ground with customer service, loss prevention and security. 10 years Career Counselor, Human Resources, counter help and face to face and phone sales. Hazardous Material education, Trenching & Excavation Safety, Construction first aid, first responder education and training. With my extensive professional background, I possess excellent communication skills and have demonstrated a professional and caring attitude. I interface with personnel and the public from all levels of an organization as well as with clients and vendors. I know there are several key factors for successful communications, including being an effective listener, listening to others actively, critically, and responsively. This approach ultimately saves time and reduces costly mistakes and losses caused by miscommunication. I enjoy a fine rapport with others by building and maintaining strong interpersonal working relationships. I am very positive team player and an excellent liaison capable of interacting with people from all levels. I always demonstrate courtesy, tact, empathy, and concern; develop and maintain relationships; and have successfully resolved conflicts while managing and overseeing employee and public relations. Training: Principles of Supervision, Human Resource Management, record keeping, report writing, interpersonal communication and public relations and multi-tasking. Handle situations and emergency in a calm and efficient manner. 3 years as site supervisor-overseeing minimum of 6 personal. Excellent personal appearance dependability and customer service skills. Remain calm in stressful situations. Can take criticism from the public and retain my composure.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 1/2007 - Present
RMC Consultants (Confidential) 5/2006 - 7/2006
Systems Integration/Modeling Simulation, Inc. (Confidential) 1/2003 - 3/2004
(Confidential) (Confidential) 1/2000 - Present
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SCHOOL MAJOR YEAR DEGREE

department of the army law 2004 Trade School Degree
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Security, Safety and Customer, Public Relations.
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