Self motivated problem solver w/excellent interpersonal communication skills, Anayaltical, resourceful and customer focused

COMPANY	POSITION HELD	DATES WORKED
AT&T	(Confidential)	12/1978 - 8/2002

SCHOOL	MAJOR	YEAR	DEGREE
Cypress College	Journalism	1972	Associate Degree

Highlights:

Started Chronic trouble report group, dealt with diverse clients who had to have immediate results in data transmission environment.

Companies I like:

AT&T, Verizon

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Telecommunications

Worked at solcing chronic repeat customer troubles assuming the last line of chance to serve and solve customer problems. To achieve that had to interface company wide and with diverse customer background to attain satisfactory results