Actively looking for ways to help people. Listening to what other people are saying and asking questions as appropriate. Communicating effectively with others in speaking and writing as indicated by the needs of the audience.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	12/2005 - Present

SCHOOL	MAJOR	YEAR	DEGREE
St Joseph	Business	1985	High School/GED Degree

Highlights:

Companies I like:

General Electric, AT&T

P&L responsibilities
Presentation

• telecommute

Responsible for establishing and maintaining an exceptional customer service experience for our callers. Assist customers with a variety of inbound calls including: PBS pledges, Presidential Campaign donations, Red Cross disaster, office supply ordering and account maintenance, restaurant menu ordering and delivery, seminar/conference enrollment, infomercial product ordering, catalog merchandise ordering and returns, direct response information capture and order processing. Up-sell and cross-sell coordinating and bonus items or services as appropriate.