Occupation:Customer Service Supervisor |
Location:Columbus, OH |
Education Level:High School/GED |
Will Relocate:YES |
Description
A thorough customer champion with strong customer service background, observant troubleshooter, and strong communication skills.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Teleperformance | (Confidential) | 5/2007 - 8/2007 |
| A Final Touch | (Confidential) | 2/2003 - 3/2007 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Briggs High School | College Preperation | 1991 | High School/GED Degree |
Accomplishments
Highlights:
Repeated 95+% scores on monitoring of phone calls. Helped implement new Tier 2 department at work location to centralize customer service for area.Companies I like:
Job Skills
| P&L responsibilities |  |
| Presentation | |
| Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
| Technology Solutions | |
| Leadership | |
Keywords
Responsibilities
Presently lead for our team with responsibilties of assisting in improving customer service, troubleshooting, and listening skills.
