Provied great customer service to all customers on my line. Very fast paced, love being on the phones, Exceptional leadership and communications skills.

COMPANY	POSITION HELD	DATES WORKED
iqor	(Confidential)	9/2006 - 7/2007
Whirlin' Waters	(Confidential)	5/2005 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
Goose Creek High School	Diploma	2006	High School/GED Degree

Highlights:

Started in the welcome dept. Then went to Collections. Was finally promoted to the Sup Take Over Team.

Companies I like:

Suncom, Verizon Wirless, Comcast, Jk Harris

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer service

I was a customer service supervisor. I took regular inbound calls, but when regular agents needed a supervisor, either for questions or had a irrate customer, agents would transfer to me to take the call. Exceptional bridging skills and call control.