Job Objective: Challenging position with a progressive company utilizing demonstrated skills and offering an opportunity for contribution and career advancement. Possess excellent communication skills and accustomed to dealing with people of various backgrounds...Outgoing and enjoy people-oriented work...Capable of coordinating and organizing work flow...Able to delegate responsibilities and insure attainment of goals. A self-starter accustomed to working without direct supervision.

COMPANY	POSITION HELD	DATES WORKED
U S Department Of Treasury (IRS)	(Confidential)	11/1996 - 5/2006

SCHOOL	MAJOR	YEAR	DEGREE
Robert E Lee Sr High	Required subjects	1971	High School/GED Degree

Highlights:

To work as Lead examiner and acting manager

Companies I like:

Valero Energy, Goldman Sachs, Proctor & Gamble, Microsoft, Cisco Systems, Johnson & Johnson, AT&T, AIG, Time Warner, j P Morgan Chase & Co, United Parcel Service, CDW, Paychex, Publix

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service Representative
• Individual Account Maintenance
• Account Management
• Private Home Manager
• Accounts
• Management
• Representative

(1)Patience, and the ability to LISTEN to my customers so that I might extract the purpose of the contact, convey the cause and effect to the customer, while taking control of the conversation and assuring the customer that there is a resolution to the matter at hand. (2)Thorough research and documentation.