fabulous sense of humor, competent, excellent people skills, fast learner

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	5/2002 - Present
DecisionOne	(Confidential)	6/1985 - 5/2002

SCHOOL	MAJOR	YEAR	DEGREE
New Haven High School	general	1969	High School/GED Degree

Highlights:

Companies I like:

blue cross blue shield, medtronic, connexus energy, city offices

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer support

currently provision telephone service for a small to medium size businesses, previously supervised 15 people in a help desk environment, helped develop process used for handling customer calls & reporting trouble from customer locations