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Serena D

Customer Service Manager

Occupation:

Customer Service Representative

Location:

Philadelphia, PA

Education Level:

High School/GED

Will Relocate:

No

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Responsible for 15+ employees in a call center environment, problem resolution, working with internal and external customers to expedite orders.

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COMPANY POSITION HELD DATES WORKED

Drager Medical (Confidential) 3/2007 - 6/2007
Gamesa Wind US (Confidential) 8/2006 - 3/2007
Bayard Sales Corporation (Confidential) 2/2004 - 6/2006
CDI Corporation (Confidential) 9/1999 - 5/2003
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SCHOOL MAJOR YEAR DEGREE

Northeast High School general 1990 High School/GED Degree
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Highlights:

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In my last position I was responsible for ordering supplies for all locations nationwide. In a previous position I was responsible for entering all pricing, cost, and product information into the system, as well as promotional and sale pricing and cost.
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