Bilingual; Energetic and Always Willing to Learn, Very familiar with Microsoft Word, Power Point, Excel, & Quick Books Customer Service Representative 440 Licensed

COMPANY	POSITION HELD	DATES WORKED
Washington Mutual Bank	(Confidential)	7/2004 - 12/2006
Title Services and Research Inc	(Confidential)	12/2002 - 12/2003

SCHOOL	MAJOR	YEAR	DEGREE
Miami Dade College	Criminal Justice	2004	Associate Degree
Gulf Coast High School	Academic	2001	High School/GED Degree

Highlights:

Companies I like:

American Express, Humana, MasterCard

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Insurance
• Bank
• Secretary
• Clerical

Operational Supervisor of more than 15 employees in a highly visited bank. Responsible for the daily operations of a bank, as well.