I believe in the customer is always right and take that phrase to a higher level. I hold full responsiblity if a customer isn't happy with my service and will do everything to earn that customers trust again. Bending the rules and thinking outside of the box is part of my plans to MAKE IT HAPPEN. Be proactive and fix the problem before it's a problem.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/2004 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Lincoln tech	Auto Repair	1994	Trade School Degree

Highlights:

I once serviced 2 different tax groups on 1 floor at the same time for 2 years. I was the best to ever do it with no mistakes and no missed deadlines. I managed both groups through 2 busy seasons.

Companies I like:

Deloitte, Ernest&Young, RR Donnelly

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer service
• management
• Supervisor
• Service Training

I am responsible for over 100 customers on the floor I support. I coordinate mail,packages,supplies,information,hoteling space,etc. Whatever makes their job easier I do it.