Dedicated, loyal and resourceful and willing to do whatever it takes to solve an issue for a customer

COMPANY	POSITION HELD	DATES WORKED
Medco Health	(Confidential)	3/1991 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
PHCC	Human Services	1985	Associate Degree

Highlights:

I helped create the first sop manual , I was recommended for several promotions without trying to be, I was an expert at problem solving and quality control and management accepted my decisions

Companies I like:

American Express, Nissan, Caremark

• customer service

Was responsible for quality control at all levels of service to customers,responsible for training new employees,responsible for resolving internal and external problems