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Seeking a quality-oriented position that will effectively utilize my organizational skills and experience. A position where my customer service and sales expertise combined with communication and problem-solving skills can be applied to company goals and Advancements.
Customer Service Representative
About Me
Industry: |
Customer Service |
---|---|
Occupation: |
Customer Service Representative |
Highlights: |
PRC Marketing and Sales West Tampa, Florida I have been awarded several times for my achievements in appointment setting and meeting company goals. Certificates of achievements upon request Pitney Bowes Management Services Tampa, Florida Received a rapid reward bonus from the company for Higher achievement in excellent employee example. |
Ideal Companies: |
Company's ware there is room for growth and higher education, Sales, Sales posiperferredferred |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Sarasota, FL |
Major Responsibilities
Greeted the executives of our corporate account when they visited the site. Briefed them on our productivity and answered any questions.Taking the managers position when she was unable to show.
I was in the transition team for the new hires to assure a higher quality of performance when they graduated from training.
Work Experiences
1/2006 - 6/2007
PRC Marketing and Sales
Entry Level
- Responsible for Marketing the American Express corporate card and making cold calls to companies that are incorporated that have a revenue of $2000 to $10,000,000.
Also corresponding with Presidents and CFOs of the companies to find out what their financial needs are in order to generate leads for the business managers. Entered data into the computer and submit them to the proper departments. I have been awarded several times for my achievements in appointment setting and meeting company goals.
Certificates of achievements upon request
9/2005 - 12/2006
Fox's Pizza Den
Manager
-
Responsible for recruiting, interviewing, hiring, and training of all company employees.
Coordinated all general safety and food service handling programs, as well as all related
correspondence. Responsible for the completion of daily, weekly and monthly reports. Ordered all supplies and food.
1/2004 - 9/2005
Pitney Bowes Management Services
Entry Level
-
Processed important and confidential medical papers for the Disability Department of Tampa. Received a rapid reward bonus from the company. Greeted the executives of our corporate account when they visited the site. Briefed them on our productivity and answered any questions. Processed incoming and outgoing mail, keeping count for productivity reports, and assured proper addressing, and troubleshooting.
1/2003 - 12/2004
The Limited Too
Entry Level
-
Responsible to help customers in finding just the right outfit or accessories for their occasions.
Performed multiple tasks within the store, which included restocking of inventory, cleaning,
Displays, and closing procedures.
1/1999 - 1/2001
DuPont Flooring systems
Manager
-
Responsible for the scheduling of 24 maintenance men as well as answering customers calls for install, scheduling and cleaning appointments, and filing company records and taking inventory in the warehouse for cleaning supplies and different types off flooring. Kept track of stock numbers, addresses and job numbers on the individual work orders. Kept track of the hours worked to assure there were no discrepancies on the pay roll time cards.
1/1989 - 1/1999
Eastern Box Co.
Manager
-
I spent one year as a machine operator, and was then rewarded with a promotion to the department coordinator of the labeling division within the printing department. I trained and supervised the activities of approximately 15 employees. I completed inventory and production reports, forwarding them to their respective departments. I was responsible for quality control for the entire department
Education
2006
Trade School Degree
PRC
- Sales skills
1987
Trade School Degree
Born center
- Office Skills
1980
High School/GED Degree
East Detroit High
- Education