Dedicated customer service professional who is willing to go the extra mile to ensure the customer is satisfied.

Highlights:

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Presently train, coach and provide day-to-day direction to team members as needed. I am also the single point of contact for all escalated issues.