Very efficient at researching solutions in order to serve the customer and company.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	7/1993 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Edinboro State University	Social Services	1979	Associate Degree

Highlights:

Certified Pharmacy Technician for 5 years Lead Technician for CVS retail store New Patient Enrollment Representative Failed Claims Insurance Specialist

Companies I like:

Aetna, United Health Care, Medco

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Health Insurance Customer Service Representative

Great Problem Solving Skills Empathy for Customer Loyal to company goals and procedures