Customer Service team player with excellent communication and troubleshooting skills

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2003 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Washington High School	General Education	1972	High School/GED Degree

Highlights:

Tai Chi Instructor for 12 years. Troubleshooting customer issues for a Class 2 Medical Biofeedback device. Training new employees for an herbal catalog company

Companies I like:

Amy's Kitchen, Ben & Jerry's, , Whole Foods, Alvarado Street Bakery, Gaiam

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service

Helping company to resolve internal issues that impact customer satisfaction and training of new employees for the Call Center to be accurate and knowledgeable