A challenging position where, highly developed organizational abilities, interpersonal and computer skills, and many years of experience will be fully utilized and lead to career growth and advancement opportunities.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/2007 - Present
Aviva Life USA	(Confidential)	8/2001 - 6/2007

SCHOOL	MAJOR	YEAR	DEGREE
South Boston High	English	1985	High School/GED Degree

Highlights:

• Assists in conceptual design of basic technical developments and enhancement’s. • Provides user documentation of new system’s, conducts training classes and provides technical trouble shooting assistance as needed. • Examines current operating environment and identifies areas for improvements. • Participates in feasibility study for standard development projects and enhancements. • Manages segmented responsibilities of projects under minimal supervision • Responsible for solving standard system and operational problems. • Investigates and documents systems problems. • Monitors quality of deliverables and services and seeks quality review of work performed. • Coordinates in-house procedures during implementation of product/service modifications. • Assists in special projects as required. • Mentor to a group of three QA testers. • Leads multiple projects at one time. • Conduct walkthroughs with QA, development and BSA staff on test materials. • Keep current with requirement changes during development phases. • Attend Functional Specification and Design Walkthroughs. • Record and analyze outcome of each test • Analyze Software failures, and accurately record findings in the Issue’s Database • Keep Project Manager updated on the status of testing. • Provide estimates for assigned tasks. • Meet or exceed the scheduled dates for assignments. • Attend status meetings and prepare weekly status reports. • Create, maintain and execute Regression Test Plans • Provide training and assistance to team members • Monitor progress of testing, and make necessary changes to test plans to ensure quality results and meet scheduled dates. • Keep project manager and QA manager informed of problems and issues and offer solutions to these problems and issues. • Work with project team to determine full extent of ramifications to current and existing test plans due to changes to function specifications. • Develop and present information to QA on areas of expertise.

Companies I like:

State Street Bank, Prudential, Etc..

• QA
• Assurance
• Vantage One

I was able to meet with the business users to get an understanding of what changes they wanted to make to the systems and then was able to test and deliver a better product for them and to also train them on what changes were made to the systems, so they could have a good comfort level when it went live into the production environment.