Customer Service is what I live and breath, I have to have continous people contact and have an effect on their experience

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/1997 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Career Education Intstitute	Network Administration	2005	Trade School Degree
Atlanta Technical College	PC Software Applications Specialist	2003	Trade School Degree

TYPE	TITLE	URL	DESCRIPTION
Website	monster.com	media url	job search website
Website	CareerBuilder	media url	job search website
Website	Atlanta Journal Constitution	media url	job search website

Highlights:

I have been awarded several gifts from the company for Stellar Performance in my sales, numerous highly favorable comments from the guests about their experience with me, and promoted into the company based Associate Development Program

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Cocktail Server
• Trainer
• Supervisor

I am the trainer for the 2 lounges in the Hotel, I encourage fellow servers to excel at their service, I have proven to outsell and upsell the products on hand