Occupation:Convention Services/Events Staff |
Location:Dallas, TX |
Education Level:Trade School |
Will Relocate:YES |
Description
I have a passion for the hospitality industry, specifically meeting and event planning.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| UniFocus | (Confidential) | 12/2006 - 7/2007 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Meeting Professionals International | Meeting Planning | 1995 | Specialist Degree |
| Sawyer School | Travel and Tourism | 1986 | Trade School Degree |
| North Garland High School | High School Majors | 1984 | High School/GED Degree |
Accomplishments
Highlights:
As a Convention Services Manager, I was consistently recognized for up-selling groups; and as a Meeting Planner, I consistently produced successful top-notch meetings keeping expenses under budget while exceeding revenues goals.Companies I like:
Chamber of Commerce, Corporate Meeting Planning Dept., Non-profit organization, American Express, D/FW International Airport, MPI
Job Skills
| Presentation |  |
| Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
| Sales Support | |
| Software Implementation | |
Keywords
Responsibilities
My customer service & creative abilities have made the most impact on UniFocus. The owner of the company, my direct superior & my clients have expressed their appreciation of my willingness to go above & beyond. Customer satisfaction ratings for our department have increased significantly during my tenure.
Presentation is very important in Marketing and customer materials. The owner of our company was gave a presentation to one of my key clients. The audience included corporate contacts from the management company, as well as the executive managers of all their properties. The presentation was given to me on Thursday to review and append slides to if I had information to add. The presentation was very boring & hard to follow. Over the week-end, I made a master page with an elegant hotel in the background, I downloaded all of the logo's for the company and it's hotels, and I added the bells and whistles available in Power Point. I delivered the file to the owner Sunday evening so he could walk through the presentation prior to his departure to Bangkok on Wednesday.
The owner was extremely pleased with the quality as well as the slides I created to highlight how UniFocus has helped them increase the properties guest satisfaction ratings.
