Positive, enthusiastic, professional, dedicated, goal oriented, driven, punctual, productive, multi-tasker

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/2006 - Present
Embassy Suites Hotel	(Confidential)	6/2005 - 1/2006

SCHOOL	MAJOR	YEAR	DEGREE
Minneapolis Business College	Travel/Hospitality	2005	Associate Degree

Highlights:

Increase revenue by selling and up selling rooms; meet and exceed guest expectations; rewarded with employee of the month for May 2007

Companies I like:

None specified at this time

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Receptionist
• Front Desk Agent
• Guest Services
• Clerical

give excellent customer service by meeting and exceeding guest expectations, resolving guest issues and turning a negative into a positive, and increasting guest loyalty.