High energy customer service professional with exceptional interpersonal, communication and technical skills. Resourceful, creative, loyal

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2005 - Present
American Express	(Confidential)	2/2001 - 2/2005

SCHOOL	MAJOR	YEAR	DEGREE
Bellevue Community College	Business administration	1989	Associate Degree

Highlights:

American Express Travel - Lead Expedia Corporate Travel - Top Agent

Companies I like:

Starbucks, Nintendo, Google, REAL Networks

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Travel Management
• Travel
• Manager
• Travel consultant

Presently lead all domestic and international travel booking activities for Expedia Inc. Handling of large contracts with prefered vendors and arranging discounts.