To obtain gainful employment with a company whose intention is to achieve sales goals and overall customer satisfaction through maximizing the customers experience and the business revenue through direct sales and customer support.

COMPANY	POSITION HELD	DATES WORKED
Longs Drugs	(Confidential)	12/2006 - 6/2007
The Hayman Company/Hunter's West Apartments	(Confidential)	9/2005 - 6/2006
Marshall Fileds Department Stores/Macy's	(Confidential)	10/2004 - 9/2005
Blockbuster Video, Inc.	(Confidential)	4/1998 - 4/2004
Rite Aid Drugs	(Confidential)	3/1998 - 8/1998

SCHOOL	MAJOR	YEAR	DEGREE
L. F. Osborn High School	Bussiness/Middle Management	1983	High School/GED Degree

TYPE	TITLE	URL	DESCRIPTION
Magazine	Video Business	media url	Video Business has served the home entertainment industry as a leading source of news and data about the production, marketing, distribution and sales of prerecorded DVD and VHS; pay-per-view and video-on-demand; Internet video; and digital video.
Magazine	Twice Magazine	media url	TWICE, This Week in Consumer Electronics, is the only business newspaper dedicated solely to the combined consumer electronics/computer/major appliance industries. TWICE reports on business and product news, industry data and provides exclusive research

Highlights:

Companies I like:

Any "Customer Service" oriented company or firm.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Software Implementation
Leadership

• Retail Assistant Manager with A 1 Customer Service and Team Building Skills
• Customer Service First
• Retail Management
• Assistant Manager-Retail

Efficient, effective operation of store including: processing sales, authorize refunds and approve checks ensuring customer concerns are solved efficiently and promptly while providing customers with courteous, friendly and efficient service. Assist in training, supervising and coaching of management trainees, shift leaders and customer service representatives.