Energetic professional multi-unit manager with exceptional interpersonal communication and leadership skills. Motivator, efficient, & creative

COMPANY	POSITION HELD	DATES WORKED
Follett Higher Education Group	(Confidential)	12/2000 - 6/2007

SCHOOL	MAJOR	YEAR	DEGREE
Saddleback College	General Studies	1987	Associate Degree

Highlights:

-Asked to lead a newly developed Region. -Highest Regional score (41 regions) for customer service secret shops. -Largest comparable percentage sales improvement(FY'06) -Highest Operating Income (FY'03) -Consistently highest sales per work hour (SPWH).

Companies I like:

Open to any company

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Multi-Unit Manager
• Retail Director
• District Manager
• Regional Manager

Have lead the largest amount of locations in the widest area of the company (28 in 6 Western states). Have been asked to participate in company lead task forces to improve overall sales of different departments. Asked to