Highly skilled with helping others. Strengths are patience and listening which are the primary skills of customer service.

COMPANY	POSITION HELD	DATES WORKED
Drivetime	(Confidential)	2/2006 - 6/2007
West Asset Management	(Confidential)	11/2002 - 2/2006
West Asset Management	(Confidential)	11/2002 - 2/2006
West Asset Management	(Confidential)	11/2001 - 11/2002

SCHOOL	MAJOR	YEAR	DEGREE
Georgia Southern University	Sports Management	1997	High School/GED Degree
Thomson High School	N/a	1994	High School/GED Degree

Highlights:

Companies I like:

Sprint, Verizon Wireless, State of Georgia, ADP

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Call Center
• Government
• Account Resolution

Played a major role in the implementation of a new pre charge-off account resolutions department within West Asset Management.