High Profile effective Manager of process and time. Excel at interfacing with others at all levels to ensure organizational goals are attained. Implementation and change control specialist, training and evangelist. Ability to effectively manage time, prioritize conflicting, multiple priorities within lateral and hierarchical organizations needing little to no direction. Effective communicator across groups, departments and disciplines. Innovative, deeply analytical and questioning. Not afraid to be wrong- self correcting. Resourceful. Forthright and Diplomatic.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2004 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Licensed Broker	Business	2006	Specialist Degree

Highlights:

1. Bitter conflicts, and apathy between Sales and Processing staff had SPC missing deliverables. I was able to introduce accountability, and open channels for effective communication cross group. 2. Evangelized and grew SPC's tiered partner program to key vendors resulting in loyal and important alliances in the industry.

Companies I like:

Starbucks, REI, Eddie Bauer, Costco, Nordstrom, Microsoft

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Direct daily operations of the processing department for SPC a provider of value-added technical and administrative services to the mortgage industry. Analyze financial statements and credit applications to determine creditworthiness and Cross-sell banking services and products to clientele and originators. Experience in utilizing automation, centralization, forms management, and data processing. www.soundprocessing.biz