High energy Customer Service Representative with exceptional communication and leadership skills. Resourceful, creative, loyal,fast and eager learner

Highlights:

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Certified Domestic Customer Service representative for FedEx handle inbound calls, file claims,complaints,schedule pickups,track packages transfer calls and assist customers with any questions pertaining to FEDEX