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Sheila  S

Exceptional Experienced Call Center Professional

Occupation:

Customer Service Supervisor

Location:

Whitelaw, WI

Education Level:

High School/GED

Will Relocate:

No

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Innovative and highly experienced call center professional. Has helded various positions within a call center. CSR, Sr. CSR, Team Leader, Trainer and CS Supervisor

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COMPANY POSITION HELD DATES WORKED

McKesson Corp (Confidential) 4/1987 - 4/2000
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SCHOOL MAJOR YEAR DEGREE

Ashbrook High n/a 1984 High School/GED Degree
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Highlights:

Various Promotions, awards for productivity, great reviews!

Companies I like:

McKesson Pharm., Muzak, Cardinal Health

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CollapseResponsibilities

As a member of the management team, I was responsible for quality tracking, control, training and guidance of my team members. I was also involved in our "Town Hall" project which drove procedure and policy decisions through a democratic process.
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