High energy professional with exceptional communication and leadership skills. Resourceful,loyal, and ensures integrity of work environment.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2006 - Present
(Confidential)	(Confidential)	2/2004 - Present

SCHOOL	MAJOR	YEAR	DEGREE
American Commercial College	Executive Secretary	1991	Trade School Degree

Highlights:

Supervisor of specialized escalation unit for the Maximus/TAA Project.

Companies I like:

General Electric, Microsoft, Accenture, Ford

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service

One of my proudest achievements is being selected to train and supervise TAA call center newly developed Specialized Escalation Unit (SEU) to handle escalated calls from Midland and Athens Call Centers. I also track any trends from incoming calls via Excel spreadsheets and report accordingly to management.