Ethical and realistice customer service manager with experience in most service management and public relations with people of all origins and backgrounds. Military experience through contract work with second party contractors. Professional ethics and structured.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2005 - Present
ITT Federal Logistics, GmbH	(Confidential)	2/2002 - 3/2005

SCHOOL	MAJOR	YEAR	DEGREE
Nurnberg American High School, Nurnberg Germany	Humanities/European History	1976	High School/GED Degree

Highlights:

Was in the Real Estate Management business for over ten years before the birth of my children. After raising my children and my divorce, I worked under second party contract for the United States Army in Germany for two years. At present, I serve as the Construction Contracting Service Project Coordinator.

Companies I like:

Siemens International, Purina, Mars International, all other pet/farm suppliers., (Love of animals)

Business Development
Strategic Planning
Design Organizational Process
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Business Analysis
Sales Force Automation
Sales Interpretation
Organizational Process Design
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Management
• Organization
• Standard Operations Development
• Public Relations/Service
• Animal Care and Maintenance Service

Coordination of construction projects and Vendor/Customer relations.