High energy customer service agent with exceptional interpersonal, communication and leadership skills. I am dependable, resourceful, creative and loyal.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/2007 - Present
Embassy Suites Austin Arboretum	(Confidential)	5/2003 - 5/2005

SCHOOL	MAJOR	YEAR	DEGREE
Memorial High	Basics	1998	High School/GED Degree

Highlights:

Employee of the Month Short Course 2005 at University of Houston

Companies I like:

Hyatt Hotel, Hilton Hotel

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Human Resources
• Front Office Manager
• Administrative Assistant

Presently I maintain the front of the house at the Howewood Suites in Austin Texas. I uphold the brand reputation and devote all of my time into helping and assisting and making sure that my guests come in with a smile and leave with a smile.