Description
Started my career in consulting as an econometrician and programmer in FORTRAN. Joined AT&T as an econometrician to forecast emerging services demand and revenues. Joined AT&T Finance to produce financial summaries for senior executives on a monthly basis. Several assignments in Financial Planning & Analysis with a focus on operational impacts of financial imperatives. Led the process to establish annual budgets and develop multi-year strategic plans. Developed a platform to (profitably) price products internationally. Also, developed, executed and analyzed customer satisfaction surveys both in the US and several countries abroad. Led a team that developed a database structure which supported a reporting platform and associated self-support tools. Lead the effort to develop tools to measure the operational effectiveness (and productivity) of the organization. Managed a global team of database and business analytics professionals. FINANCIAL MANAGEMENT & OPERATIONS PROFESSIONAL Financial Planning | Analysis & Reporting | Customer Satisfaction Measurement Leadership & Team Building Strategic Planning Database Development Process Improvement Customer Experience Measurement Budgeting & Forecasting Financial Planning & Analysis Data Analysis AT&T EXPERIENCE
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| At&T | Director, Performance Management And Financial Planning & Analysis | 1/2002 - 1/2019 |
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