Description
Data-driven and people-focused leader with over 12 years of global support and operations management experience. Excels in building a support team from the ground up and shaping policy that improves both customer and customer support team experience. Proven history of increasing NPS while thriving from inter-departmental collaboration for the company's success.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Vice President, Operations | 11/2019 - Present |
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