Occupation:System Administrator |
Location:Saint Paul, MN |
Education Level:High School/GED |
Will Relocate:YES |
Description
Seeks Technical Support and Systems Analyst Position Motivated professional with keen ability to adapt to new environments seeks FT permanent position. Adept at solving complex issues. Critical thinker that addresses customer support timely and is consistently rated exceeding expectations by supervisory staff. Level headed/calm during stressful situations with advanced training in effective interpersonal skills. ACCOMPLISHMENT OVERVIEW: -Evaluate an organization's technology apply and follow existing procedures/processes. -Train team contractors/interns in team related functions to significantly improved productivity. -Restructured asset management product removal process resulting in savings of $10k mo. -Build and maintained solid relationships with vendors, contractors and off-site personnel.

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Upton Hill For Long Term Care Group (Ltcg) | Senior Technical Support Consultant Service Desk Representative | 3/2020 - 6/2020 |
Avaya | X One Agent, Okta Multi Factor Authentication | 2/2020 - 3/2020 |
Thomson Reuters | Senior Technical Support Analyst/Special Projects Support Senior Technical Support Analyst/Special Projects Support Technical Support Analyst | 4/2017 - 2/2020 |
Information Technology Systems | Trained/Mentored All New Contractor And Interns | 1/2007 - 1/2015 |

Accomplishments

Job Skills

Keywords
