Improving Processes and Systems Developing Efficiencies Litigation and Case Strategy Development Supervising and Managing Staff LEADERSHIP ACCOMPLISHMENTS * With over 10 years of a highly successful litigation career, established strong research, writing and communication skills, which transitioned well into transactional work and later a supervisory role overseeing, coaching, mentoring and evaluating over 20 attorneys and related legal staff. * Created a new system of objective metrics for employee accountability for cases from beginning to close, creation of legal fees, cancellations resulting from employee performance and ensuring compliance with policies and procedures. Provided reporting to the owners to address staff performance, policy implementation and case data. * Established four new departments and opened a new office in Orlando. Department creation provided structure and oversight while streamlining work. * Researched and identified employee and payroll benefits programs that provided the owners with critical data to select the most appropriate and competitive benefits to retain and attract employees. * Saved more than $30,000 annually by reviewing company spending on office supplies and researching and comparing third-party vendors for printing and faxing. Streamlined the ordering process and implemented a policy for management authorization that eliminated theft from personal usage. * Managed a major project for moving the office from 4200 sq. ft. to 8500 sq. ft., including overseeing all contractors and subcontractors, designing and decorating the space and selecting furniture and signage that was completed within three months and under budget. * Created a career development program that established three tiers of attorney leadership, including Associate, Senior and Supervising attorneys while providing career growth for new and existing staff. * Developed a new attorney training program and schedule by collaborating with the supervising attorneys to address overall case handling, client management and increasing legal fees via additional services while reducing cancellations, resulting in thousands of dollars in new annual revenue. * Coached and mentored the attorneys and administrative staff, helping them to strengthen and hone their skills to increase fee revenue, be more client friendly, work more efficiently, and advance. * LICENSES and MEMBERSHIPS * The Florida Bar * Jacksonville Women's Network * LENORAE ATTER (904) 294-7784 | Page 2 * With over 10 years of a highly successful litigation career, established strong research, writing and communication skills, which transitioned well into transactional work and later a supervisory role overseeing, coaching, mentoring and evaluating over 20 attorneys and related legal staff. * Created a new system of objective metrics for employee accountability for cases from beginning to close, creation of legal fees, cancellations resulting from employee performance and ensuring compliance with policies and procedures. Provided reporting to the owners to address staff performance, policy implementation and case data. * Established four new departments and opened a new office in Orlando. Department creation provided structure and oversight while streamlining work. * Researched and identified employee and payroll benefits programs that provided the owners with critical data to select the most appropriate and competitive benefits to retain and attract employees. * Saved more than $30,000 annually by reviewing company spending on office supplies and researching and comparing third-party vendors for printing and faxing. Streamlined the ordering process and implemented a policy for management authorization that eliminated theft from personal usage. * Managed a major project for moving the office from 4200 sq. ft. to 8500 sq. ft., including overseeing all contractors and subcontractors, designing and decorating the space and selecting furniture and signage that was completed within three months and under budget. * Created a career development program that established three tiers of attorney leadership, including Associate, Senior and Supervising attorneys while providing career growth for new and existing staff. * Developed a new attorney training program and schedule by collaborating with the supervising attorneys to address overall case handling, client management and increasing legal fees via additional services while reducing cancellations, resulting in thousands of dollars in new annual revenue. * Coached and mentored the attorneys and administrative staff, helping them to strengthen and hone their skills to increase fee revenue, be more client friendly, work more efficiently, and advance. * LICENSES and MEMBERSHIPS * The Florida Bar * Jacksonville Women's Network * LENORAE ATTER (904) 294-7784 | Page 2

Highlights:

• Drafting
• Research
• Compliance
• Billing
• Insurance
• Insurance Claims
• Litigation
• Litigation Support
• Metrics
• Policies and Procedures