Description
* Over 10 years' experience as an IT Operations, IT Infrastructure, Project Management, Service Support and Solutions. * Diploma in the computer field with solid experience and knowledgeable in the IT hardware and software field * Led a team of 75+ cross functional stakeholders and improved operational efficiency by 85% last years * Performed server hardware/software installation and maintenance tasks for Cloud infrastructure. * Support entire hospital exchange clients and end-users access controls, and time schedule internet access * Team Led on KPI and coordinate with a vendor for requiring modification and servers and switches * Learning and Training power for latest technologies and quick action plan to grow company requirements * Oversee IT operations and help solve problems, escalated devices issues, works with vendor partners to resolve * Supervised IT services within 5 Hospitals and head office, ensuring adherence to technical policies and procedure * Complex problem-solver skilled in developing proposals, integrating technologies and managing multiple projects Core Qualification: Project Management Life Cycle IT Infrastructure and planning Virtualization role execution
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Chief Technology Officer (Part Time) | 1/2018 - Present |
Dr.Sulaiman Al Habib Medical Group | It Operations Supervisor (Promoted) | 1/2013 - 1/2018 |