Focused Operations Manager bringing 30+ years of experience in day-to-day business operations management. Adept at liaising with key clients, accounts and external business stakeholders to build rapport and drive retention. Ready to apply demonstrated ability to streamline processes to increase efficiency and reduce costs. Focused on promoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customers and profitability for company. PROFILE Focused Operations Manager bringing 30+ years of experience in day-to-day business operations management. Adept at liaising with key clients, accounts and external business stakeholders to build rapport and drive retention. Ready to apply demonstrated ability to streamline processes to increase efficiency and reduce costs. Focused on promoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customers and profitability for company. STEPHEN D. ODEN Operations Manager STEPHEN D. ODEN Operations Manager S O S O Focused Operations Manager bringing 30+ years of experience in day-to-day business operations management. Adept at liaising with key clients, accounts and external business stakeholders to build rapport and drive retention. Ready to apply demonstrated ability to streamline processes to increase efficiency and reduce costs. Focused on promoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customers and profitability for company. STEPHEN D. ODEN Operations Manager STEPHEN D. ODEN Operations Manager S O S O

Highlights:

• Training
• Corrective Actions
• Human Resources
• ISO
• Management
• Services
• Business Operations
• Customer Relationship Management
• Process Improvement
• Retention