A results-oriented, high energy, student driven and dynamic professional with over 20 years of successful management experience within the academic and hospitality industries. Skilled at creating vision and implementing innovative problem solving techniques within the market. Acknowledged as a highly effective leader with a unique ability to create, empower and motivate high-performance teams while delivering consistent results in aggressive competitive markets. Financial Management: Budgeting and expense accounting. Human/Capital Resource Management: Cross-functional department management, team building, development and implementation of personnel processes, staff career development. Culinary: Passionate creativity of enjoyable dining experiences through selection, preparation and creation of meals. Ability to produce a high level of quality through inspiration of team members and attention to detail. Sales & Marketing: Identification of operational problems and development of strategies for resolution. Marketing of those resolutions leading to retention of current and reacquisition of prior clientele. Cultivation of positive relationships with customer base through use of proven negotiation and closing tactics. Strategic Planning: Development of and leadership in implementation of detailed marketing plans, including competitor and market analysis, as well as forecasting.

Highlights:

• Quality
• Inventory
• Inventory Control
• Management
• Planning
• Retail
• Scheduling
• Reliability
• Retention
• Sales